ITSM Reporting: Measuring Service Desk Key Performance Indicators InvGate 3:59 2 years ago 2 572 Далее Скачать
Webinar: Service Desk Metrics: What and how to measure to gain the most value ServiceDeskInstitute 44:38 7 years ago 3 163 Далее Скачать
Free IT Help Desk Training | Unleashing the Enormous Power of Service Desk KPIs MetricNet 2:02:40 10 years ago 422 Далее Скачать
Service Desk Metrics Reports for Improved Customer Service CareTechTV 0:53 12 years ago 446 Далее Скачать
MetricNet Presents Free ITSM Training | Unleashing the Enormous Power of Service Desk KPIs MetricNet 1:52:13 9 years ago 154 Далее Скачать
Service Desk Metrics: How Healthy is your IT Environment? Business & Decision North America 27:46 8 years ago 1 282 Далее Скачать
IT analytics in 90 seconds: Track your performance against help desk targets ManageEngine 1:39 5 years ago 170 Далее Скачать
How Waitrose radically improved their service desk performance metrics ServiceDeskInstitute 44:15 6 years ago 914 Далее Скачать
Service Level Metrics that Matter | Free Training for Call Center and IT Support Professionals MetricNet 37:02 2 years ago 525 Далее Скачать
Improve Service Desk KPIs with Alluvio Aternity Automated Remediation Riverbed 2:59 2 years ago 555 Далее Скачать
